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When should questionnaires be given/structured interviews take place?

Remember that usability testing is a continuous process and there are two categories of testing, formative and summative. Therefore you may want to use questionnaires/conduct interviews several times during the process of designing e-learning. The timing of using questionnaires/interviews also depends on the type of information you require. For example, questionnaires/interviews to find out about the target population and learning needs should be carried out before e-learning materials are designed.


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